The Austrian National Tourist Organization is creating a smart tourism destination to meet the expectations of younger, digitally-native travelers.
The tourism industry's decentralized data silos create a poor user experience, which the Austria Experience Data Hub aims to solve by connecting data sources.
The proof of concept involved partnering with various data providers for points of interest, mobility, and content, which proved time-consuming due to data sensitivity.
The data hub acts as a middleware layer, allowing developers to access standardized, aggregated tourism data from a single point instead of many fragmented sources.
The hub's architecture includes technical services for data ingestion, business services like a location aggregation API, and an open portal for both consuming and providing services.
A demonstration of the developer portal shows available APIs like location aggregation and weather data, along with quick-start code snippets for multiple programming languages.
The 'Make My Day' application serves as a prototype use case, demonstrating how startups can leverage the data hub to build innovative tourism solutions.
The project's next steps involve establishing an innovation process, defining a legal and business partnership model, and preparing the technical infrastructure for live operation.
43:11Thomas Reiter
44:15Alen Pokos
37:59Maarten Balliauw
23:00Michael Koitz
47:41Nina Strempfl & Georg Mayer
29:26Bastian Heilemann & Bruno Margula
04:05Omid Givehchi
28:36Clemens Schwaiger
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