A personal narrative illustrates how being categorized by race can be a dehumanizing experience from childhood into professional life.
The concept of a "neutral" user experience is often a white-centric default, as shown by examples like bandaids and an inclusive luggage design project.
Standard UX goals like functionality and usability must be expanded to include ethical responsibility to move beyond a white-driven product mindset.
Understanding the "norm" and leveraging cognitive biases like the peak-end rule helps strategically place diverse representations where they will be most memorable.
Technology like Face ID often fails to recognize people with traditional tattoos like the Māori Tā moko, treating them as errors due to biased datasets.
The historical context of slavery reveals why language like "master/slave" is harmful and how dehumanizing biases reappear in algorithms that misidentify Black people.
Inclusive design requires practical considerations like offering diverse emoji skin tones, accommodating various name formats, and supporting different reading directions through internationalization.
Create your own inclusive design system and conduct user research with empathy by prioritizing consent, cultural appropriateness, and data vulnerability.
To build anti-racist tech, we must question our privileges and recognize how systemic biases lead to harmful outcomes in healthcare and recruiting algorithms.
14:29Madalena Costa
23:05Mina Nabinger
28:39Eleftheria Batsou
59:00Ixchel Ruiz
27:01Marcel Bagemihl & Miriam Becker
30:32Prathyusha Charagondla
21:13Anna John
26:57Inna Busnita
.gif?w=240&auto=compress,format)
Jobs that call for the skills explored in this talk.
