What if your platform team's success is creating your company's biggest bottleneck?
#1about 5 minutes
Using population growth to explain systems thinking
The history of human population growth illustrates how reinforcing and balancing feedback loops create bottlenecks in complex systems.
#2about 2 minutes
Identifying the platform team as a central bottleneck
A centralized platform serving many products with APIs and events can inherently become a bottleneck, slowing down the entire ecosystem.
#3about 3 minutes
Assessing the platform team's strengths and weaknesses
The team analyzed its reinforcing feedbacks like mission alignment and autonomy alongside balancing feedbacks like stakeholder disconnection.
#4about 2 minutes
Proactively managing stakeholder roadmaps and contributions
Shifting from a reactive approach to proactively sharing roadmaps and enabling other teams to contribute code helps align the entire ecosystem.
#5about 2 minutes
Developing product thinking within the engineering team
To build better solutions, engineers were given direct access to products and included in stakeholder meetings to foster deep product understanding.
#6about 2 minutes
Restructuring the team and improving technical architecture
The team addressed internal pressures by hiring a staff engineer, improving data model flexibility, and embedding platform engineers into product teams.
#7about 3 minutes
Accepting that bottlenecks are a continuous challenge
The key is to understand that systems are dynamic and the goal is not to eliminate all bottlenecks, but to continuously identify and resolve the next one.
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